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Hsinchu County to offer a new real-time captioning service for the hearing impaired
  • PostDate:2017-03-27
  • Modified Date:2018-07-31

Hsinchu County to offer a new real-time captioning service for the hearing impaired

There are 3,050 hearing impaired people living in Hsinchu County with 1,700 of them unable to communicate with others despite the help of a hearing aid. To solve the problem, Hsinchu County Government is launching a new real-time captioning service in addition to its 24-hour sign language interpreting service. The new service window was officially inaugurated on March 17.
 

The service aims to convert verbal messages into text simultaneously by a qualified typist. Then, the hearing impaired can understand what the speaker says through words shown on the display screen. This service will be very helpful to hearing impaired people who do not master sign language.
 

To provide the hearing impaired with more complete and diverse services, Hsinchu County Government has commissioned Lovely Angel Voice Association to organize training sessions on sign language interpreting and real-time captioning. Those who are certified to engage in sign language interpreting service can charge NT$500-1500 per hour for services such as accompanying the hearing impaired to the hospital or to the court or helping them deal with traffic accidents. On the other hand, those who have received the real-time captioning training, finished the internship, and met the standard of typing 80 or more characters per minute with 90% accuracy can charge NT$500 per hour. All interested parties are invited to get involved to provide excellent services for people who live in a silent world. 
 

After taking office, County Magistrate Chiu Ching-chun has actively enhanced welfare  for the mentally and physically challenged. Funded by the revenue of Taiwan Lottery, various welfare schemes have been implemented to improve services provided for the mentally and physically challenged, including life, education, employment, medical care and welfare. The opening of the Hsinchu County Sign Language Interpreting and Real-time Captioning Service Window will provide the hearing impaired in Hsinchu County with local and prompt assistance to protect their rights and increase their social participation.
 

Hsinchu County Sign Language Interpreting and Real-time Captioning Service Window offers 24/7 services.
Please Contact:
Toll-free Service Line: 0800-668-311
Fax: 0800-668-211
Text Message: 0978-172-677 (24/7)
E-mail: hcg.angel@gmail.com