Yes, the regular appeal time is 2PM ~ 4PM on every Thursday. You can make an appointment via the following methods：
1.Website: https://eservices.hsinchu.gov.tw/People/Agree/81/202006036/376440000A3122?MyData=0
2.by paper (mail: No.10, Guangming 6th Rd., Zhubei City, Hsinchu County 302 or fax)
3.by Tel: 5518101#3721
4.drop by our Service Centre on the 1F, Front building